Complaints or claims

Please fill the form with your information and will get back to you.


    At Life5, we are at your disposal.

    The purpose of this complaints and incidents form is to facilitate the task of communicating any type of incident by an insured person to Life5.

    Once we receive the Claims and Incidents Form, our team starts working on the query and we will contact you through our Customer Service.

    All the information about the handling of complaints and claims is indicated in our Complaints and Claims Service section.

    Our experts will explain everything to you in an easy way. They are trained to transform all the legal jargon related to life insurance into a simple vocabulary perfectly understandable by everyone.