Life5 Privacy Policy

Pursuant to the provisions of Regulation (EU) 2016/679, of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such Personal Data («GDPR«), as well as national implementing legislation, we hereby inform you of our Privacy Policy governing the processing of the personal data you provide to us:

Data controller:

The company responsible for processing your personal data (the «Personal Data«) is YOUR LIFE CORREDURÍA DE SEGUROS, S.L., with Tax ID no. B – 42.814.236 and registered office at calle Francisco de Rojas 3, 6ºD; 28010, Madrid («LIFE5» or the «Company«), with e-mail address at

You can contact the Company via the following e-mail address: to make any enquiry regarding the processing of personal data by LIFE5.

This Privacy Policy defines how the Company will treat the Personal Data that you, as a user (the «User» or «You«) of the website (the «Website«), are providing in a free and informed manner in order to register and use the services offered by our Company (contracting of products related to third party insurance and calculation of premiums), contact, receive commercial communications and request the sending of Newsletters of the Company, through the forms (the «Forms«), which LIFE5 makes available to you.

Purposes of processing:

The User’s Personal Data collected through the Forms available on the Website are collected by LIFE5 for the following purposes:

  1. Manage the services requested from the Company, corresponding to the contracting of products related to third party insurance and the calculation of insurance premiums.
  2. Contact the Company.
  3. Request the sending of Newsletters.
  4. To carry out commercial communications.

In accordance with the GDPR, LIFE5, owner of the Website, informs the User of the existence of an automated file of Personal Data, created, managed and under the responsibility of LIFE5.

LIFE5 will only collect the Personal Data that are necessary to exclusively carry out the purposes that you freely, informed and unequivocally consent to through the acceptance of the present Privacy Policy that LIFE5 expressly accepts in the Forms.

Lawfulness of the processing of personal data

The purposes of the processing described in the previous section correspond to the following grounds of lawfulness:

Veracity of data

The User guarantees that the Personal Data provided are truthful and is responsible for communicating LIFE5 any modification of the same. The User will be responsible for the veracity of the Personal Data provided, exempting the Company from any liability in the event that the consented purpose cannot be achieved.

Data retention

Los Datos Personales se conservarán durante el tiempo necesario para la realización de las finalidades para las que fueron recogidos, mientras no revoque los consentimientos otorgados. Posteriormente, en caso de ser necesario, mantendrá la información bloqueada los plazos legalmente establecidos.

Comunicación de los datos personales

The Personal Data will be kept for the time necessary to carry out the purposes for which they were collected, as long as you do not revoke the consents granted. Subsequently, if necessary, it will keep the information blocked for the legally established periods of time.

Communication of personal data

The Company informs the User that his or her Personal Data may be communicated to third parties when such communication is essential to satisfy the purposes for which the Personal Data were obtained. They shall also be communicated when such communication is based on a legal obligation or court order.

Specifically, the following communications of your Personal Data will be made to the Company’s suppliers, insurance companies, with which the insurance policies requested by Users are contracted.

International data transfers

The User is informed that the Company, as a consequence of the services contracted, will sometimes have to carry out international transfers of his or her Personal Data. These transfers will be made when the insurances offered are taken out with insurance companies located outside the European Economic Area.

In this regard, the Company has taken the measures available to it in order to ensure that the Personal Data will be processed by the insurance entities in accordance with the security levels guaranteed by the applicable regulations and in accordance with the GDPR, as well as the instructions and decisions issued by the different authorities in the field of personal data protection.

User rights in relation to their data

As a consequence of the processing of the Personal Data carried out by LIFE5, it is considered as responsible for the processing of the same. Therefore, the User, as the owner of the Personal Data, is entitled to exercise the following rights:

Access: In the right of access, data subjects shall be provided with a copy of the personal data held together with the purpose for which they have been collected, the identity of the recipients of the data, the intended retention periods or the criterion used to determine this.

Correction: In the right of rectification, data subjects’ data that are inaccurate or incomplete will be amended in accordance with the purposes of the processing. The data subject shall indicate in the request to which data he/she refers and the correction to be made, providing, where necessary, the documentation justifying the inaccuracy or incompleteness of the data undergoing processing.

Deletion: Under the right of erasure, data subjects’ data will be deleted when they express their refusal to the processing and there is no legal basis preventing it, it is not necessary in relation to the purposes for which it was collected, they withdraw the consent given and there is no other legal basis legitimising the processing or the processing is unlawful.

Withdrawal: You have the right to withdraw your consent to the processing of your personal data free of charge at any time.

Opposition: Under the right to object, where data subjects express their refusal to the controller to process their personal data, the controller shall cease processing their personal data provided that there is no legal obligation to do so.

Limitation: Under the right to restriction of processing, data subjects may request the suspension of processing of their data to contest their accuracy while the controller carries out the necessary checks or in the case of processing carried out on the basis of the legitimate interest of the controller or in the performance of a task carried out in the public interest, while it is verified whether these grounds override the interests, rights and freedoms of the data subject. The data subject may also request the retention of the data if he or she considers that the processing is unlawful and, instead of erasure, requests the restriction of the processing, or if the data subject no longer needs the data for the purposes for which they were collected but needs them for the formulation, exercise or defence of claims.

Portability: In the right of portability, if the processing is carried out by automated means and is based on consent or is carried out within the framework of a contract, data subjects may request to receive a copy of their personal data in a structured, commonly used and machine-readable format. They also have the right to request that they be transferred directly to a new data controller, whose identity must be communicated, where technically possible.

Not be subject to automated decisions: The User has the right not to be subject to automated decisions. However, when you request this right, you will not be able to continue contracting some of the services offered by LIFE5.

The User may exercise all these rights, providing proof of identity with his/her National ID card, at the following email address [•] or by ordinary mail to the following address:

YOUR LIFE CORREDURÍA DE SEGUROS, S.L. Calle Francisco de Rojas 3, 6ºD. 28010, Madrid.

Finally, in accordance with the provisions of the GDPR, the User is informed that in the event that he/she considers that the requested exercise of any of the rights granted by this regulation has not been satisfied, he/she may file a complaint with the Spanish Data Protection Agency.

Data security

The protection of privacy and your Personal Data is very important to LIFE5. Therefore, the Company maintains the security levels of Personal Data protection in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of the Personal Data provided by the User through the Website.

Likewise, LIFE5 and its professionals undertake to comply with the duty of secrecy and confidentiality regarding the Personal Data in accordance with the GDPR.

Acceptance and consent

The User declares to have been informed about the conditions on Personal Data protection, accepting and consenting the processing of the same by LIFE5, according to what is established in the present Privacy Policy and for the purposes indicated by the User.

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